3400.best Privacy Policy

1 Introduction & Scope

3400.best is one of Bangladesh's most trusted online betting and gaming platforms. This Privacy Policy ("Policy") describes how 3400.best collects, uses, stores, and protects the personal information of users of our website, app, and services.

By registering on 3400.best, using our services, or browsing our website, you agree to the terms of this Privacy Policy. This policy has been developed in compliance with applicable laws in Bangladesh and international data protection standards.

2 What Information We Collect

To deliver the best experience on the 3400.best platform, we need to collect certain information. We only ever collect what is strictly necessary. Full details are provided below:

Personal Identification Information:

• Full Name, Nickname
• Date of Birth (for age verification — 18+ confirmation)
• National ID or Passport Number
• Email Address & Mobile Number
• Current Address

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket, etc.)
• Bank Account Details (where applicable)
• Transaction History

Technical Information:

• IP address, browser type & version
• Device Type & Operating System
• Session Data & Cookies
• Pages visited on the site and time spent on each

3 Purpose of Data Use

3400.best uses your information solely for the legitimate purposes outlined below. We never use your data without your consent:

• To enable account creation and secure login
• To process financial transactions, including deposits and withdrawals
• To prevent fraud and money laundering (AML/KYC compliance)
• To personalise your betting and gaming experience
• To deliver bonuses, offers, and promotions (with your consent)
• To provide customer support and assistance
• To meet legal and regulatory obligations
• For analytics to improve platform security and performance

4 Data Sharing Policy

3400.best explicitly states that we never sell, rent, or share your personal information with third parties without authorisation. However, limited disclosure may occur in the following circumstances:

• Payment Providers: Minimal information is shared with trusted payment gateways solely to process your transactions.
• Legal Authorities: We may be required to disclose information due to legal obligations arising from court orders or government investigations.
• Service Provider: Our technology partners who directly assist in operating our services work under strict confidentiality agreements.
• Fraud Prevention: Limited data may be shared with security partners to detect fraud or unlawful activity.

5 Cookies & Tracking Technologies

3400.best uses cookies to enhance your browsing experience and ensure the site functions properly. The types of cookies we use are:

• Essential Cookies: Required for the site to function correctly, such as maintaining your login session.
• Performance Cookies: To analyse which sections of the site are used most.
• Functionality Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show relevant offers (with your consent).

You can disable cookies through your browser's Settings, though doing so may affect certain features of the site.

6 Your Rights & Controls

Every user of 3400.best has full control over their own data. We uphold the following rights:

• Right to Access: You may request access to any information we hold about you at any time.
• Right to Rectification: You may contact us to correct any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request the permanent deletion of your account and associated data.
• Right to Data Portability: You can request a copy of your data in a commonly used format.
• Right to Object: You have the right to object to the processing of certain data.
• Right to Opt Out of Marketing: You may opt out of receiving promotional messages at any time.

7 Data Protection & Security Measures

3400.best uses industry-standard technology to keep your information secure. Our security framework includes:

• 256-bit SSL/TLS Encryption
• Two-Factor Authentication (2FA)
• Regular Security Audits & Penetration Testing
• DDoS Protection & Firewall
• Automated Suspicious Activity Detection
• Secure Server Infrastructure

Our security team monitors your account 24/7. If any suspicious activity is detected, we will notify you immediately and take the necessary action.

8 Data Retention Period

3400.best does not retain data beyond the period necessary. The general rules are:

• All data is retained for the duration of your active account
• After account closure, certain data may be retained for up to 5 years as required by law
• Financial transaction records are retained for up to 7 years in accordance with regulatory requirements
• Marketing data is deleted as soon as you opt out

9 Protection of Minors' Data

3400.best strictly prohibits anyone under 18 from using the platform. We do not knowingly collect information from minors. If we discover that a minor has created an account, we will immediately close it and delete all associated data. Parents and guardians are encouraged to monitor their children's online activity.

10 Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us. Our dedicated Privacy Team will respond within 72 hours:

• Email: support@3400.best
• Live Chat: Log in to the platform and chat with us anytime
• Contact Hours: 24/7/365

We take every concern seriously and are committed to ensuring your satisfaction.